All items are delivered to door we are not at liberty to take up stairs and in the case of flats orders will be delivered to ground floor unless agreed with us previously please advise if you do live in a flat on your order.
Fitting services on beds will be taken to room and assembled.
It is your responsibility to ensure that the item fits through any doorways. please check your measurements.
It is your responsibility to ensure the items will fit into your property and up to the stairs to the location for fitting. We will always advice of the size of the items to ensure you measure correctly.
If we arrive on site and find the item does not fit, we reserve the right to leave the item on site.
If you have paid for assembly and the product will not fit up the stairs, we reserve the right to NOT refund the fitting charge as our crew have already attended site.
If the item needs to be remade due to it not fitting, this will be chargeable.
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